CANCELLATION & REFUND POLICY

Cancellation & Refund Policy – Enlivened Spaces
Effective Date: May 2025

1. Cancellations by Client

  • Cancellations made more than 48 hours before the scheduled consultation will be eligible for a full refund or free rescheduling.

  • Cancellations within 48 hours of the appointment are non-refundable but may be rescheduled once, subject to availability.

  • No-shows will be charged in full.

2. Cancellations by Consultant

If Enlivened Spaces must cancel a session due to unforeseen circumstances, the Client will be offered the option to reschedule or receive a full refund.

3. Workshops & Events

  • Cancellations up to 7 days in advance: full refund.

  • Cancellations less than 7 days: 50% refund.

  • Cancellations less than 48 hours: no refund.

4. Refund Method

Refunds are issued to the original payment method within 7 business days of approval.