PRIVACY POLICY

Effective Date: May 2025

Enlivened Spaces ("we", "our", or "us") is committed to protecting your personal data and privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

This policy explains how we collect, use, and store your personal data when you use our website: www.enlivened-spaces.com.

1. Who We Are

Enlivened Spaces is a Feng Shui consulting practice based in the United Kingdom, offering services to clients worldwide.

Data Controller:
Lucinda Bowden
Email: hello@enlivened-spaces.com
Location: London, United Kingdom

2. Information We Collect

We may collect and process the following data:

Personal Data you provide directly:
– Name, email address, and phone number (via enquiry forms, bookings, newsletter sign-ups)
– Any details shared in your message or consultation request

Automatically Collected Data:
– IP address, browser type, location (general), and pages viewed (via Squarespace or analytics tools)
– Cookies or similar tracking technologies (see Section 6)

3. Why We Collect Your Data

We use your personal data to:
– Respond to your enquiries or service requests
– Provide and manage consultations
– Send updates or newsletters (only with your consent)
– Improve our website and user experience
– Fulfil legal obligations

We only process your data when we have a legal basis to do so, including your consent, a contractual obligation, or our legitimate interest in running our business effectively.

4. Sharing Your Data

We never sell or rent your data.
We may share it with trusted third-party processors (e.g., Squarespace, email marketing platforms, or payment processors), solely to help us operate this website and deliver services.

All third parties we work with are GDPR-compliant and only process your data according to our instructions.

5. How Long We Keep Your Data

We retain personal data only as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements. You can request deletion at any time.

6. Cookies & Tracking

Our website uses cookies to enhance your experience. These may track how you use the site and help us understand usage patterns. You can accept or refuse cookies through your browser settings or through the pop-up cookie notice when visiting the site.

7. Your Data Rights (UK/EU GDPR)

You have the right to:
– Access the personal data we hold about you
– Correct inaccurate or outdated data
– Request erasure (“right to be forgotten”)
– Restrict or object to certain data processing
– Request data transfer to another provider
– Withdraw consent at any time (for marketing emails, etc.)

To exercise your rights, contact us at: hello@enlivened-spaces.com

You also have the right to file a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk

8. How We Protect Your Data

We use secure, encrypted systems (including SSL) and follow best practices for data storage and protection to prevent unauthorized access, disclosure, or loss.

9. Updates to This Policy

We may update this Privacy Policy to reflect legal, operational, or service changes. Please review it periodically. Continued use of the site after changes means you accept them.

10. Contact

Questions about this policy? Please email: hello@enlivened-spaces.com