Cancellation and Refund Policy and Results Disclaimer
Cancellation Policy:
Cancellation by Client: Please provide at least 48 hours’ notice for cancellations or rescheduling. Cancellations made with less than 48 hours’ notice will incur a 50% cancellation fee of the booked service price.
No-Show: Failure to attend a booked session without prior notice will result in a 100% charge of the session fee.
Rescheduling: Rescheduling with 48 hours or more notice is free of charge, subject to availability.
Cancellation by Lucinda: In the unlikely event that Lucinda must cancel (e.g., illness, unexpected events), clients will be offered an alternative date or full refund.
Refund Policy:
Payments are refundable only if cancellations adhere to the notice terms.
Results Disclaimer for Feng Shui Services:
Feng Shui services and consultations are advisory and based on professional expertise. However, outcomes cannot be guaranteed due to factors outside the provider’s control, including client implementation and external circumstances. Therefore, refunds will not be issued for dissatisfaction with results or perceived lack of effect.
Results Disclaimer for Speaker Coaching:
Speaker coaching services are designed to provide guidance, techniques, and support to improve your communication skills. However, results cannot be guaranteed as progress depends on individual commitment, practice, and external circumstances. Refunds will not be provided if clients feel dissatisfied with their results.